Salesforce launches Cloud Voice, which integrates telephony inside Service Cloud, a revamped Einstein Voice Assistant, and a voice app development toolkit (Kyle Wiggers/VentureBeat)

Kyle Wiggers / VentureBeat:
Salesforce launches Cloud Voice, which integrates telephony inside Service Cloud, a revamped Einstein Voice Assistant, and a voice app development toolkit  —  Salesforce┬┤s annual Dreamforce conference in San Francisco is in full swing, as evidenced by the steady clip of product- and service-related announcements.